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Contract Client Accounts Operations Analyst

Remote, US · Administrative

About Our Client

Our client is a leading global business law firm looking for a collaborative, results-oriented individual who enjoys working in a fast-paced environment and has exceptional problem-solving skills. Naviga has been engaged to identify a Contract Client Accounts Operations Analyst  to join their team.

What You Will Do

  • Support all facets of global client billing, leveraging in-depth knowledge of industry best practices. Support daily operational functions within the department. 
  • Interact with business stakeholders and subject matter experts to understand business problems and define solution requirements. 
  • Analyze business processes and supporting systems, developing business cases, and building metrics/reporting. 
  • Document and communicate clear functional and system requirements, often creating process-flow diagrams. 
  • Work at the intersection of business and technology, representing business requirements during IT system design and modification.
  • Support project management and reporting efforts, liaising with project participants and following up routinely to ensure effective communication and task completion.
  • Interface with IT and various departments to execute cross-functional project requirements.
  • Perform system testing and requirements validation. Manage data sets and perform detailed reporting.
  • Provide training to internal attorneys and staff on new processes or systems as needed.

Who You Are

  • A minimum of 3 years of experience successfully managing high-volume billing portfolios and/or financial analysis, preferably within a law firm environment. 
  • Advanced proficiency in Microsoft Excel is mandatory, including mastery of VLookup and PivotTable functions. 
  • Strong analytical skills, excellent written and verbal communication, highly organized, and detail-oriented self-starter. Proven ability to handle multiple concurrent projects and meet tight deadlines. 
  • High School Diploma or GED.

The ideal candidate will have a Bachelor’s Degree (4-Year) in Business Administration, Accounting, Finance, or Business Process Management. Be familiarr with Aderant or similar legal billing/financial systems. Is a proven team player who is self-motivated and willing to take on additional work as needed in a small, fast-paced team environment.

Join This Team?

  • Headquartered in both Chicago, IL and London, England.
  • Multi-Billion Dollar Business, Employing over 3600 Lawyers
  • Culture includes individuals of high standards, providing support and collaboration throughout the business
  • Work with a reputable global firm known for its excellence in professional services.
  • Temporary position with potential for growth and advancement within the firm.
  • 100% remote position

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About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

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