logo

View all jobs

Client Services Manager

Denver Metro, CO

About Our Client

Our client is a leader in creating high-impact fundraising programs that fuel major growth for hospitals and non-profits. They handle everything from strategy and marketing to execution, delivering record-breaking results that empower organizations to make a bigger difference in their communities.

What You Will Do

  • Serve as the primary point of contact for assigned clients, building strong, long-term relationships based on trust and exceptional service.
  • Lead the strategic planning, scheduling, and budgeting for lottery programs.
  • Collaborate with cross-functional teams, including marketing, creative, and analytics, to ensure seamless program delivery.
  • Monitor key performance indicators (KPIs) and provide data-driven recommendations to optimize program success and increase sales.
  • Build and maintain strong relationships with external vendors, sponsors, and community partners.
  • Identify potential risks and challenges, developing and implementing mitigation strategies.
  • Provide mentorship and guidance to Client Services Coordinators, fostering a positive and productive team culture.
  • Prepare and deliver impactful presentations and reports to clients and stakeholders.

Who You Are

  • Minimum of 8 years in client management, with a proven track record of cultivating and sustaining deep, trusted relationships.
  • Should be skilled at understanding client needs, anticipating challenges, and delivering solutions that drive results and long-term loyalty. 
  • Experience engaging with senior executives and navigating complex, multi-stakeholder environments is highly valued.
  • Analytical & Strategic Skills: Strong planning, budgeting, and performance analysis capabilities, with the ability to translate insights into actionable strategies.
  • Communication & Leadership: Excellent communication, interpersonal, and decision-making skills; confident yet approachable, able to engage effectively with senior executives and media personalities.
  • Key Qualities: Curious, strategic, and able to connect ideas across industries; demonstrates humility alongside confidence when leading or collaborating.
  • Adaptability & Agility: Comfortable navigating complex, varied, and sometimes abstract work; thrives in dynamic, fast-paced environments
  • Technical Proficiency: Skilled in Microsoft Office 365 (Word, Excel, PowerPoint, SharePoint) to support reporting, presentations, and collaboration.
  • Must be able to obtain a passport for international travel

Why Join This Team?

  • Established & Growing: Loyal client base, rapid expansion, new systems, and a growing marketing team.
  • Collaborative Culture: Collaborative, supportive culture where close-knit teams work toward shared goals.
  • Impact-Driven: Innovative work with measurable impact, supporting causes that truly make a difference.
  • Strategic & Creative Programs: Lead complex, customized fundraising initiatives that demand both strategic insight and inventive problem-solving.
  • National & Local Influence: Contribute to U.S. market growth while championing regional success in Denver, strengthening client partnerships and community presence.

________________________________________

About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.
 

Share This Job

Powered by