Multi-Billion Dollar Business, Employing over 3600 Lawyers
Multi-award winner and distinguished recognitions; top law firm for Innovation in the Business of Law, Excellence in Diversity Law Firm Award, Gold Standard Certification from the Women in Law Empowerment Forum (WILEF), Top Performer and Compass Award designations from the Leadership Council on Legal Diversity (LCLD) - to name a few
Headquartered in both Chicago, IL and London, England.
Culture includes individuals of high standards, providing support and collaboration throughout the business
Responsibilities:
Serve as the primary contact to all partners, employees, former employees and retirees on payroll, benefits, other HR transactions, and policy related questions
Handles inquires and problems in order to provide an exceptional employee experience and provide clear advice and information
Knowledge base and case management tools will be utilized to assist in responding to HR inquiries
Complete Medicare Form requests
Track and process Sign on Bonus/Referral Bonus
Maintain employee files
Coordinate and track Bar Admissions Applications
Coordinate and track relocation request approvals
Coordinator and process contingent worker hire/onboarding
Respond to Workday business process questions
Respond to requests for employment verifications
Respond to general HR inquiries such as request for policies
Assigned AskHR Mail cases received from business centers
Other duties as assigned
Background Requirements:
2+ years of experience in an HR administrative support role
2+ years experience with an HRMS such as Workday
1+ years experience with a case management system such as ServiceNow
Able to communicate comfortably and provide clear explanations to all levels of people, and use discretion when communicating sensitive information
Express interest and curiosity in understanding why something is done a certain way, ask appropriate questions and identify relevant resources for answers, knows when to escalate a matter
Identify ways to improve operational efficiency and meet deadlines
Strong customer service focus centered on building an exceptional employee experience including responding quickly to requests, acknowledging receipt of requests when unable to provide a resolution within the allotted timeframe
Able to work as part of a high performance team and perform with minimal supervision
Invest in continuous self-improvement, volunteer for new assignments, take ownership of work, and produce quality work products
Ability to learn quickly
Experience with MS Office (Word, Excel)
Looking for the best of the best
Job stability, no frequent changes or gaps
Education:
4 Year / Bachelor's Degree in Human Resources or a related field preferred