Naviga has been retained to recruit an Account Manager for our client, a global, multi-million dollar leader in the production, packaging and distribution of frozen food to major retail chains around the world. 

Title: Account Manager
Location: Tampa Area, FL (50% travel; in-office when not traveling)

Key Notes/Company Details:

• Founded 40 years ago and ranked globally as top 10 within their industry
• Awarded the Best Managed Company by Deloitte for the past three years
• Clients include Walmart, Publix, Trader Joes to name a few
• Strategic growth and conscious decision to expand the US market; currently 50% of revenues are generated from the US; opportunity to double and even triple sales in the US; investing in this growth; built a brand new facility in Plant City that opened in July 2022
• Robust R+D department with continuous innovation and improvement in processes, people, products and services
• The business owns 4 modern plants with rigorous processes and renowned practices, through the use of the latest technology, machinery, and equipment
• This is an incredible opportunity to have a direct impact on the growth of a business; opportunity to be mentored and trained with the idea that you will one day move into the US Manager position
• Offers international travel

Responsibilities:

• Work closely with clients and management as the primary point of contact to ensure appropriate communication is delivered in an accurate, timely and consistent manner
• Build and strengthen client relationships to achieve long-term partnerships
• Partner with leadership and other internal teams to develop strategic plans and ensure KPIs are being met
• Develop a thorough understanding of the product offerings to better upsell and cross-sell to clients
• Extract competitive data, analyze the findings and generate reports for clients and senior leaders advising on pricing strategies, product offerings, etc.

Requirements:

• Must be bilingual (Spanish/English)
• Demonstrate a high level of energy and enthusiasm
• Must possess exceptional and natural social skills
• Be passionate about helping the company continuously improve
• Responsible and independent self-starter
• Intermediate knowledge of MS Office Suite (Excel, Word, PowerPoint)
• Ability to research data, and analyze numbers
• Skilled in using computers, software technology
• Process-oriented, strong follow-up,  highly organized approach to managing and prioritizing tasks and day-to-day activity
• Possess strong written and oral communication skills

Preferred Experience:

• Professional experience in a sales or customer support client-facing role

Education:

• Bachelor's degree is required

Travel:

• Approximately 50% travel expected: domestic and international travel

Benefits:

• Health and dental insurance
• 401k + company match
• Life Insurance
• Weekly lunch allowance
• Paid holidays
• Vacation / PTO