Our client is a family-owned electrical utility manufacturing representative business experiencing rapid growth. With a strong reputation in the industry, they have traditionally built their team through word-of-mouth hiring and customer referrals. As they expand their reach, they are adding to their team and seeking a skilled Account Manager to join their collaborative and dynamic environment.

Title: Account Manager
Location: Tampa Metro, FL (Hybrid - 3 days in-office)

Key Points:

• Family-Owned Culture – Work in a supportive and close-knit team environment with leadership invested in your success.
• Growth Opportunity – Be part of an expanding company, with the chance to shape your career and make an impact.
• Industry-Leading Compensation – Competitive base salary with uncapped earning potential.
• Exciting Industry – Work at the intersection of sales, purchasing, and manufacturing in the electrical utility space.
• Collaborative Environment – Partner with both inside and outside sales teams, manufacturers, and customers to drive results.

Responsibilities:

• Utilize Salesforce CRM to manage customer activity and track all pertinent information related to sales opportunities. 
• Manage accounts while providing excellent customer service to both customers and principles via telephone, email, and other IT tools.
• Develop concepts and procedures, analyze and resolve as it relates to your book of business.
• Lead and manage both in-person and virtual meetings with customers and principals.
• Assume responsibility of learning utility product portfolio to communicate pertinent product knowledge when necessary.
• Manage the resources available to you to navigate and problem-solve within the complex utility-industry environment.
• Administrative duties such as answering incoming inquiries about the company via phone and email.
• Data entry for activity tracking.

Requirements:

• 3-5 years of inside sales and/or purchasing experience.
• Electrical utility industry experience is preferred but not required.
• Must have extensive experience in Microsoft Office applications.
• Experience in salesforce.com or similar CRM platform.
• Experience within purchasing-related platforms such as SAP is preferred.
• Experience in managing customer accounts (both in-person and virtually).
• Must be a team player who is both flexible and adaptable to changing environments.

Education:

• Bachelor’s degree (BS/BA) or equivalent experience